Managed service / Manage & improve

SIEM & SOAR Integration and Optimisation

Engineering and operation of your SIEM and SOAR platforms, tuned for high-fidelity detection and automated response. Monitoring and response hours are agreed as part of a managed service.

Managed service · Scope, deliverables and responsibilities agreed before we start.
Project or managed · FortiSIEM, Sentinel, Splunk
Design and tuning
Comprehensive design and tuning of SIEM platforms, log sources and correlation rules.
SOAR
Integration of SOAR tooling for automated investigation and response.
Operations
Use-case development and runbooks that cut alert fatigue.
01 / When would I need this?

Typical triggers.

  • aYour SIEM generates more alerts than the team can triage.
  • bLog sources, use cases and correlation rules have never been tuned to your risks.
  • cResponse is manual and slow; automation is wanted but not trusted yet.
02 / What Ip.Glass does

A SIEM that raises more alerts than anyone can read is not detecting anything. We start by assessing your current detection and response workflow: which log sources come in, which use cases and correlation rules run, and what happens when an alert fires.

Then we deploy or re-tune the platform, whether FortiSIEM, Splunk, Microsoft Sentinel, QRadar, Elastic or Google SecOps, so log sources, use cases and correlation rules match your risks rather than the defaults. SOAR, such as FortiSOAR or Sentinel playbooks, takes over the repeatable steps: triage, enrichment, containment and reporting.

Runbooks and reporting show the result as time to detect and respond. Monitoring and response hours are agreed as part of a managed service, alongside network monitoring from our NOC.

CollectCorrelateTriageRespondReportlog sourcesuse cases · rulesreal, not noiseSOAR playbooksdetect · respondYour platformFortiSIEM · Sentinel · SplunkTuned to your risksfewer alerts, more signalMonitoring and response hours are agreed in the managed service
  1. CollectThe log sources that matter
  2. CorrelateUse cases and correlation rules
  3. TriageValidated alerts, not noise
  4. RespondSOAR playbooks enrich and contain
  5. ReportTime to detect and respond

Monitoring and response hours are agreed in the managed service

How we operate

Fewer alerts, faster response.

Log sources and correlation rules are tuned to your risks so analysts see what matters, and SOAR playbooks take the repeatable triage, enrichment and containment steps. Time to detect and respond is reported back.

03 / What you receive

Concrete deliverables, agreed before we start.

What you receive

  • 01Assessment of current detection and response workflows
  • 02SIEM deployed or re-tuned: log sources, use cases, correlation rules
  • 03SOAR playbooks for triage, enrichment and containment
  • 04Runbooks and reporting that show lower time to detect and respond
04 / Evidence

Credentials and references.

Reference calls with current clients on request.

  • ISO/IEC 27001:2022 certifiedInformation security management system
  • ASD Cyber Security PartnerAustralian Signals Directorate Cyber Security Partnership Program
05 / Next step

Start with a
scoping call.

Tell us roughly what is in your environment and what prompted the question. We will say whether this is the right first step, and what it would cost.

Tell us a little about it.

Or call 1800 945 305, option 1 if urgent

We read every enquiry and reply promptly. Prefer email? getintouch@ip.glass

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